(CNN) - Southwest Airlines disciplined a pilot whose profanity-laced rant about flight attendants was heard by other airplane crews and controllers, officials said Wednesday.
The unidentified pilot bashed flight attendants as a "continuous stream of gays and grannies and grandes," according to a transcript of the March 25 flight over central Texas. The pilot on the Austin to San Diego flight was referring to the sexual orientation, age and attractiveness of flight attendants.
The pilot, speaking to a fellow crew member, used a microphone that became stuck and was heard by others for more than two minutes, the Federal Aviation Administration said.
The pilot was reprimanded, suspended without pay for a period and received diversity education before being reinstated, according to Southwest. The pilot, whom the airline termed remorseful, apologized to FAA controllers and base leadership. Flight attendants and other pilots also got an apology from leaders, the airline said.
"We've built our company's reputation on the Golden Rule: treating others as you would like to be treated, with concern, care and respect," the airline said. "The actions of this pilot are, without question, inconsistent with the professional behavior and overall respect that we require from our employees."FULL STORY
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