February 16th, 2011
02:00 PM ET
soundoff (3 Responses)
  1. Amy M. Sparks

    Mr. Cooper,
    I am from Wisconsin and am "in the system" for Medicaid. I also am a representative for 3 other people who receive state medical insurance. You don't seem to have any idea how messed up those systems are.
    I have to deal with the state pretty much on a weekly basis. Luckily I and the others I represent do not have as serious an illness as Mr. Gravagna.
    Just today, one of the people I help got a letter saying he was being denied for a CT scan even though it is very important that he has this test. When actually, they had authorized the test and there was an authorization number at the doctor's office. Most people just accept what these mailed notices tell them. I know better.
    I alone get letters that go back and forth on whether I have coverage or not. I feel for the Gravagna family. Our state NEVER calls or admits to a mistake. Most of the time the case worker's can't even explain what is going on. The Gravagna's are Not to be looked at as money hungry or media hungry. They have been put through what many people are going through, but don't speak up for whatever reason.
    In Wisconsin, I have sat on hold for 2 1/2 hours waiting to get my call answered, usually with no satisfactory results. Heaven forbid that you should find yourself in a position where you have to rely on others for your health care. It is a messed up system where no one seems to know what they're are doing or even what they are supposed to do.
    Amy M. Sparks

    February 17, 2011 at 1:52 am |
  2. Lorraine

    I have a friend on the transplant list in AZ who is fortunate to have excellent healthcare because she's been a dedicated employee for many years for a solid company. She had to pass a personal financial review to even qualify to be on the list since they will not give an organ to someone who cannot afford to pay for the care required after surgery. Yet someone on the AZ dole is handed that funding? She's not received her transplant because a match cannot be located. Who does she sue? These people you highlighted have an entitled view of their situation and after watching the interview, I strongly suspect they've gone to the media in hopes of making some money off their circumstances. Cold? Yes but who believes they didn't know? The cardiologist was notified and believe me, they organize the transplant scenario far more than the patient. If he was not put back on the UNOS list, it may be a failure of the physician. I'm sure they'll go after them next and look for money in that direction.

    February 17, 2011 at 1:47 am |
  3. jenn

    Having micromanaged my husband at two transplant centers, the center communicated with us about approval, not the insurer.

    February 16, 2011 at 10:34 pm |