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February 16th, 2010
06:54 AM ET
soundoff (2 Responses)
  1. Claire Lesley

    I agree with the policy that overweight people should pay for two seats if it is clear they will be infringing on other people's comfort. If not, what's the big deal?

    February 16, 2010 at 2:13 pm |
  2. Tim Gibson

    Personally I believe Kevin needs to move on. His weight issue is his issue and he does not have the right to throw his weight around as a director. Just as people stand by and watch a beating on he street, they will say they are fine when an overweight person sits next to them. Who wants to be that person that says, well yes, I would rather this man be taken off this flight. That is the responsibility of the airline and he airline employees who see and address and issue.

    As a former customer service agent within the airline industry I have personally sold overweight people more than one seat on a flight, made sure a seat belt extension was placed in their seat prior to boarding and have denied a passenger who offed advise that she was usually given a complimentary upgrade to first class simply because she herself was over weight and needed the extra room.

    Perhaps Michelle Obama can host a salad summit between Southwest and Kevin. Perhaps Kevin lives in a food desert and he can direct the campaign on health eating. Make him a Czar.

    February 16, 2010 at 10:35 am |