Shawn Hornbeck vanished in 2002 in Missouri and was held captive for four years starting when he was 11 years old. When police found him in an apartment with another little boy who was missing, the discovery gave hope to Gina DeJesus' family.
The woman who was found on Monday in a Cleveland house with two other women, Amanda Berry and Michelle Knight, had been missing for three years at the time. It would be six more years until her family saw her again, but they never lost hope she was alive.
Now DeJesus and the other women are free physically, but the trauma could be difficult to overcome. Hornbeck has been through a similar ordeal and wants other kidnapping survivors to know it's possible to heal and move on.
"From day one, my family was there for me to let me know that I was safe and I was OK and I had nothing to worry about anymore. And to me, that's what helped me out the most, was knowing that I had their support," he says.
Shawn's father Craig stresses the importance of not pressuring victims to open up about what happened to them in captivity until they're ready. He tells parents, "If they're not ready to talk about it, they may not even want to be around you, because they're afraid you're going to bring up something they're uncomfortable with."
Pam Akers, Shawn's mother, tells Anderson the reason the family is speaking out now is because they want to show that there's life after the nightmare is over. With time and the right kind of support, she says, "You can feel that love again. You can feel that trust."
Anderson Cooper goes beyond the headlines to tell stories from many points of view, so you can make up your own mind about the news. Tune in weeknights at 8 and 10 ET on CNN.
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