Det. Jennifer Ciaccia tells Anderson Cooper that Cleveland police will look at how a dispatcher handled Amanda Berry's frantic 911 call. But she says regardless of the nature of the call, the response from law enforcement was swift.
"The call taker was able to get the information that was needed ... zone car arrived on scene in under two minutes. So really time wasn't a factor. What needed to be done, was done," says Ciaccia.
Berry went missing in 2003 on the eve of her 17th birthday. She was found in a Cleveland house with two other women who has been missing for years. Michelle Knight was 21 when she vanished in 2002 and Gina DeJesus was last seen in 2004 at age 14.
A neighbor, Charles Ramsey, freed Berry and a young girl by kicking in the door when he heard her screaming for help on Monday. She immediately called 911 to tell them it was her, apparently aware they had been searching for her for a decade.
Elizabeth Shoaf was abducted in South Carolina at age 14 by a man posing as a police officer. She was locked into a pit on his property for 10 days in 2006 and repeatedly sexually assaulted. He would place a bomb around her neck to keep her from escaping when he left her alone.
She says prayer, hope and seeing her family on the news helped her cope with the traumatic ordeal. "Keeping faith kept me strong," she tells Anderson Cooper.
Her strategy for dealing with her captor was to do exactly what he asked her to do, regardless of how painful it was physically and emotionally. When she did that, his behavior changed.
She slowly started convincing him that they had a future together, and by doing so she earned his trust. "I learned the nicer I was to him, the nicer he was to me," says Shoaf.
Ashley Summers vanished in Cleveland six years ago and still remains missing. Her step-grandmother believes the teen, who would now be 20 years old, is still alive. Summers' family had hoped she was one of the women discovered in a Cleveland house on Monday, but Linda Summers tells Anderson Cooper that they'll continue to pray and hope she'll be found.
Ashley Summers' family questions whether her disappearance is connected to the three missing women found in a Cleveland house on Monday. Summers vanished on July 9, 2007 when she was 14 years old. About a month later, her mother received a phone call from her saying she was OK. Relief soon turned to fear; they never heard from her again. CNN's Gary Tuchman reports on the search for the young woman.
CNN's Randi Kaye lays out the timeline of the Ohio case starting with when Michelle Knight, Gina DeJesus and Amanda Berry each went missing years ago, and leading up to the discovery that all three women were in the same Cleveland house together. They were freed on Monday, along with a young girl, by a neighbor, Charles Ramsey, who heard Berry's screams.
Anderson Cooper met a neighbor turned hero for an exclusive interview. By now, you’ve likely seen the video of a stunned but animated Charles Ramsey as he talked to a local TV station. He's the man who unknowingly ended a nightmare for three women and a child who are believed to have been held captive in a Cleveland house for years. Tonight on 360, he shares new details about how he saved them.
As Ramsey tells it, he was eating dinner when he heard screaming. He initially thought it was a domestic violence dispute. In the video that's gone viral, he told CNN affiliate WEWS that when he got on the porch, a girl begged for help. "I open the door. And we can't get in that way 'cause of how the door is, it's so much that a body can't fit through; only your hand."
Another man named Angel Cordero helped him break through the door to rescue Amanda Berry and a little girl. Berry went missing in 2003 on the eve of her 17th birthday. Ramsey thought she was dead.
Michelle Knight was 21 when she vanished in 2002 and Gina DeJesus was last seen in 2004 at age 14. All three women are safe now thanks to Ramsey's actions.
Anderson Cooper goes beyond the headlines to tell stories from many points of view, so you can make up your own mind about the news. Tune in weeknights at 8 and 10 ET on CNN.
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